The Easy-360 Competency Model: Social Domain

Easy-360 competencies in the Social Domain include factors that identify skills necessary for effectively working with others. The “core competencies” necessary for effective job performance are defined within the Personal and Social Domains. Definitions of the Social factors of the Easy-360 competency model are given below.

Participation – working within groups to achieve consensus, solve problems, and help others to accomplish objectives.

Communication – involves an exchange of information, requiring full concentration to ensure understanding, responding to, and remembering the content of communication.

Social Interaction – using communication skills to accurately perceive thoughts, feelings, and concerns in order to prevent or manage conflicts and to maintain mutually beneficial working relationships.

Influence – interacting with others to explore alternative ideas and positions which lead to the support and cooperation of all involved to achieve desired outcomes.

Valuing Diversity – recognizing differences between people and acknowledging that these differences are valuable assets. It involves respect for individuality while emphasizing the contributions of various groups (e.g., ethnic, gender, income, sexual orientation, etc.) to the quality of the organization.

The social factors described above are measured through indicators that represent the reviewers’ subjective perceptions of the recipient’s performance. Easy-360 survey results give an indication of strengths and also opportunities to identify areas needing additional skill development.